Returns & Exchanges
At Cavo, we stand by the quality of our electronics and offer a 30-day return policy for all items in their original packaging. Whether it is a technical issue or a change of heart, we are committed to making your return process seamless and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return.
Prepare the Package
Securely pack the device in its original box with all included cables, manuals, and accessories to ensure a full refund.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing